Honest questions, short answers.
What we're asked most about Dobits. If you don't find yours, write to us and we'll reply within 48 hours.
“Can Dobits move my money without asking?”
Short answers
What matters, in two sentences.
No small print
If something costs money or has limits, we say so.
People behind it
If your question isn't here, someone will answer.
Your account and your money.
How to open your account, what you need to verify your identity and how we protect your money.
- Open your account
- Verify your identity
- How we protect your money
Cards and payments.
Physical and virtual cards, freeze one instantly and pay in other currencies.
- Physical and virtual cards
- Freeze a card
- Pay in other currencies
Your data.
What data we use, what for and how you can ask for a copy or have it deleted.
- What we keep and why
- Ask for a copy
- Delete your account
- 01
Find your question.
In the FAQs below.
- 02
Ask Dobits.
In the app, in your own words.
- 03
Write to us.
To hello@dobits.io; we reply within 48 hours.
You confirm every operation
We'll never ask for your password or codes by email, message or phone. If someone does so in Dobits' name, it isn't us.
Privacy policy →Dobits is a software and technology company, not a bank or a licensed payment institution. Dobits does not accept deposits, hold customer funds or custody digital assets. All regulated financial services are provided by regulated, licensed partners in each market.
Dobits is not a bank. Banking services in the US are provided by [US partner bank] and, in the Emirates, by [Emirates entity].
Frequently asked questions
You decide. Dobits gets it done.
Your account as you know it, with a financial director inside.